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Terms & Conditions

Effective Date: 12.02.2025 | Last Updated: 12.02.2025

Welcome to DigitalExcellence.ai!

These terms and Conditions ("Terms") govern your use of our website (www.digitalexcellence.ai) and our AI, RPA, and automation services ("Services"). By using our website or engaging with our services, you agree to these terms.

1. Definitions

  • "Company," "we," "us," or "our" refers to DigitalExcellence.ai.
  • "User," "you," or "your" refers to any visitor or customer using our website or services.
  • "Services" refer to AI development, RPA automation, software development, and other related offerings provided by DigitalExcellence.ai.

2. Acceptance of Terms

By accessing our website or using our services, you agree to comply with these terms. If you do not agree, you must discontinue use immediately.

3. Services and Scope

3.1 Service Availability

We offer AI, RPA, and software development solutions tailored to businesses. Service availability may vary based on project scope, timeline, and agreements.

3.2 No Guarantee of Outcomes

While we strive to deliver high-quality solutions, we do not guarantee specific business results from implementing AI or RPA automation.

3.3 Modifications to Services

We reserve the right to update, change, or discontinue services at any time without prior notice.

4. Client Responsibilities

  • Provide accurate project requirements and business information.
  • Cooperate with our team for timely service delivery.
  • Ensure you have the necessary rights to use any data or materials provided to us.

5. Payments and Fees

5.1 Pricing & Payment Terms

  • All pricing is provided in written agreements or invoices.
  • Payments must be made according to the terms specified in the invoice (e.g., Net 30).

5.2 Late Payments

Late payments may be subject to additional fees or service suspension.

5.3 Refunds

Services are non-refundable unless otherwise agreed in writing.

6. Intellectual Property Rights

6.1 Ownership of Work

  • Any custom AI, RPA, or software solution developed by DigitalExcellence.ai remains our intellectual property until full payment is received.
  • Upon payment, the client receives a license or full ownership rights as specified in the contract.

6.2 Use of Company IP

No part of our website, branding, or proprietary tools may be copied, modified, or redistributed without our written consent.

7. Confidentiality & Data Protection

7.1 Confidentiality

Both parties agree to keep all non-public business information confidential unless required by law.

7.2 Data Usage & Privacy

We handle client data securely and follow GDPR, CCPA, and other applicable privacy regulations.

8. Third-Party Tools & Integrations

We may integrate third-party AI models, APIs, or cloud services in our solutions. We are not responsible for any service interruptions, security risks, or data breaches related to third-party providers.

9. Limitation of Liability

To the maximum extent permitted by law, DigitalExcellence.ai is not liable for:

  • Indirect, incidental, or consequential damages from service use.
  • Loss of revenue, data, or business interruption caused by automation or AI implementations.

10. Termination

We reserve the right to terminate any service agreement if a client:

  • Violates these terms.
  • Engages in fraudulent or unlawful activity.
  • Fails to make required payments.

11. Governing Law & Dispute Resolution

These terms are governed by the laws of [Insert Your Jurisdiction]. Any disputes will be resolved through arbitration or mediation before legal action.

12. Changes to Terms

We may update these terms periodically. Users will be notified of significant changes via our website.

13. Contact Information

For any questions or concerns regarding these terms, contact us at: